{"id":302,"date":"2026-04-17T18:45:39","date_gmt":"2026-04-17T22:45:39","guid":{"rendered":"https:\/\/primenestohio.com\/?page_id=302"},"modified":"2026-04-17T18:46:56","modified_gmt":"2026-04-17T22:46:56","slug":"support","status":"publish","type":"page","link":"https:\/\/primenestohio.com\/pt\/support\/","title":{"rendered":"Help &#038; Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<!--<!-- [et_pb_line_break_holder] -->  PrimeNest Properties \u2014 HELP &#038; SUPPORT page (HTML + CSS copy-paste for Divi)<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  USE THIS FOR<!-- [et_pb_line_break_holder] -->  \u2022 Page body only \u2014 not the global header\/footer (Theme Builder pastes).<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  WORDPRESS<!-- [et_pb_line_break_holder] -->  1. Create a page with slug **support** so the URL is https:\/\/primenestohio.com\/support\/<!-- [et_pb_line_break_holder] -->  2. Divi \u2192 full-width Section \u2192 Row \u2192 Column \u2192 Code module.<!-- [et_pb_line_break_holder] -->  3. Paste everything from <\/p>\n<div id=\"primenest-support-paste\"> through the closing <\/div>\n<p>, including <\/p>\n<style>.<!-- [et_pb_line_break_holder] -->  4. Update header\/footer pastes so \u201cSupport\u201d appears in nav (already in PRIMENEST_DIVI_HEADER_PASTE \/ FOOTER_PASTE).<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  STATIC PREVIEW<!-- [et_pb_line_break_holder] -->  \u2022 See support.html in this folder for the same content with relative links.<!-- [et_pb_line_break_holder] -->--><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div id=\"primenest-support-paste\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<style><!-- [et_pb_line_break_holder] -->    @import url(\"https:\/\/fonts.googleapis.com\/css2?family=DM+Sans:ital,opsz,wght@0,9..40,400;0,9..40,500;0,9..40,600;0,9..40,700&family=Playfair+Display:wght@600;700&display=swap\");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->#primenest-support-paste {<!-- [et_pb_line_break_holder] -->  --pn-navy: #0d1b2a;<!-- [et_pb_line_break_holder] -->  --pn-orange: #c65c00;<!-- [et_pb_line_break_holder] -->  --pn-text: #1a2332;<!-- [et_pb_line_break_holder] -->  --pn-muted: #5c6570;<!-- [et_pb_line_break_holder] -->  --pn-muted-soft: #6b7280;<!-- [et_pb_line_break_holder] -->  --pn-max: 72rem;<!-- [et_pb_line_break_holder] -->  --pn-radius: 12px;<!-- [et_pb_line_break_holder] -->  --pn-shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.08);<!-- [et_pb_line_break_holder] -->  --pn-hero-accent: #eca217;<!-- [et_pb_line_break_holder] -->  font-family: \"DM Sans\", system-ui, -apple-system, \"Segoe UI\", Roboto, sans-serif;<!-- [et_pb_line_break_holder] -->  font-size: 16px;<!-- [et_pb_line_break_holder] -->  line-height: 1.6;<!-- [et_pb_line_break_holder] -->  color: var(--pn-text);<!-- [et_pb_line_break_holder] -->  -webkit-font-smoothing: antialiased;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste *,<!-- [et_pb_line_break_holder] -->#primenest-support-paste *::before,<!-- [et_pb_line_break_holder] -->#primenest-support-paste *::after {<!-- [et_pb_line_break_holder] -->  box-sizing: border-box;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-page-hero {<!-- [et_pb_line_break_holder] -->  background: var(--pn-navy);<!-- [et_pb_line_break_holder] -->  color: #fff;<!-- [et_pb_line_break_holder] -->  text-align: center;<!-- [et_pb_line_break_holder] -->  padding: 3.5rem 1.25rem 2.5rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-page-hero h1 {<!-- [et_pb_line_break_holder] -->  font-family: \"Playfair Display\", Georgia, serif;<!-- [et_pb_line_break_holder] -->  font-size: clamp(1.75rem, 4vw, 2.5rem);<!-- [et_pb_line_break_holder] -->  margin: 0 0 1rem;<!-- [et_pb_line_break_holder] -->  line-height: 1.2;<!-- [et_pb_line_break_holder] -->  color: var(--pn-hero-accent);<!-- [et_pb_line_break_holder] -->  font-weight: 700;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-page-hero > p {<!-- [et_pb_line_break_holder] -->  margin: 0 auto;<!-- [et_pb_line_break_holder] -->  max-width: 36rem;<!-- [et_pb_line_break_holder] -->  color: rgba(255, 255, 255, 0.82);<!-- [et_pb_line_break_holder] -->  font-size: 1.05rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-section {<!-- [et_pb_line_break_holder] -->  padding: 3rem 1.25rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-section--light {<!-- [et_pb_line_break_holder] -->  background: #fff;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-section--warm {<!-- [et_pb_line_break_holder] -->  background: linear-gradient(180deg, #f6f4f1 0%, #faf9f7 100%);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-container {<!-- [et_pb_line_break_holder] -->  max-width: var(--pn-max);<!-- [et_pb_line_break_holder] -->  margin: 0 auto;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-section__title {<!-- [et_pb_line_break_holder] -->  font-family: \"Playfair Display\", Georgia, serif;<!-- [et_pb_line_break_holder] -->  text-align: center;<!-- [et_pb_line_break_holder] -->  font-size: clamp(1.5rem, 3vw, 2rem);<!-- [et_pb_line_break_holder] -->  color: var(--pn-navy);<!-- [et_pb_line_break_holder] -->  margin: 0 0 0.5rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-section__subtitle {<!-- [et_pb_line_break_holder] -->  text-align: center;<!-- [et_pb_line_break_holder] -->  color: var(--pn-muted-soft);<!-- [et_pb_line_break_holder] -->  font-size: 1.05rem;<!-- [et_pb_line_break_holder] -->  max-width: 36rem;<!-- [et_pb_line_break_holder] -->  margin: 0 auto 2rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-quick {<!-- [et_pb_line_break_holder] -->  display: grid;<!-- [et_pb_line_break_holder] -->  grid-template-columns: 1fr;<!-- [et_pb_line_break_holder] -->  gap: 1.25rem;<!-- [et_pb_line_break_holder] -->  max-width: 56rem;<!-- [et_pb_line_break_holder] -->  margin: 0 auto;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->@media (min-width: 720px) {<!-- [et_pb_line_break_holder] -->  #primenest-support-paste .pn-support-quick {<!-- [et_pb_line_break_holder] -->    grid-template-columns: repeat(3, 1fr);<!-- [et_pb_line_break_holder] -->    gap: 1.5rem;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-card {<!-- [et_pb_line_break_holder] -->  background: #fff;<!-- [et_pb_line_break_holder] -->  border: 1px solid rgba(15, 27, 42, 0.08);<!-- [et_pb_line_break_holder] -->  border-radius: var(--pn-radius);<!-- [et_pb_line_break_holder] -->  padding: 1.5rem 1.35rem;<!-- [et_pb_line_break_holder] -->  box-shadow: var(--pn-shadow-sm);<!-- [et_pb_line_break_holder] -->  text-align: center;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-card__icon {<!-- [et_pb_line_break_holder] -->  display: flex;<!-- [et_pb_line_break_holder] -->  align-items: center;<!-- [et_pb_line_break_holder] -->  justify-content: center;<!-- [et_pb_line_break_holder] -->  width: 3.25rem;<!-- [et_pb_line_break_holder] -->  height: 3.25rem;<!-- [et_pb_line_break_holder] -->  margin: 0 auto 1rem;<!-- [et_pb_line_break_holder] -->  border-radius: 12px;<!-- [et_pb_line_break_holder] -->  background: linear-gradient(145deg, rgba(198, 92, 0, 0.12), rgba(13, 27, 42, 0.06));<!-- [et_pb_line_break_holder] -->  color: var(--pn-orange);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-card h3 {<!-- [et_pb_line_break_holder] -->  font-family: \"Playfair Display\", Georgia, serif;<!-- [et_pb_line_break_holder] -->  font-size: 1.2rem;<!-- [et_pb_line_break_holder] -->  color: var(--pn-navy);<!-- [et_pb_line_break_holder] -->  margin: 0 0 0.5rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-card p {<!-- [et_pb_line_break_holder] -->  margin: 0 0 0.75rem;<!-- [et_pb_line_break_holder] -->  font-size: 0.95rem;<!-- [et_pb_line_break_holder] -->  color: var(--pn-muted);<!-- [et_pb_line_break_holder] -->  line-height: 1.55;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-link-arrow {<!-- [et_pb_line_break_holder] -->  color: var(--pn-orange);<!-- [et_pb_line_break_holder] -->  font-weight: 600;<!-- [et_pb_line_break_holder] -->  text-decoration: none;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-link-arrow:hover {<!-- [et_pb_line_break_holder] -->  text-decoration: underline;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq {<!-- [et_pb_line_break_holder] -->  max-width: 42rem;<!-- [et_pb_line_break_holder] -->  margin: 0 auto;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq details {<!-- [et_pb_line_break_holder] -->  border: 1px solid rgba(15, 27, 42, 0.1);<!-- [et_pb_line_break_holder] -->  border-radius: var(--pn-radius);<!-- [et_pb_line_break_holder] -->  margin-bottom: 0.65rem;<!-- [et_pb_line_break_holder] -->  background: #fff;<!-- [et_pb_line_break_holder] -->  overflow: hidden;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq summary {<!-- [et_pb_line_break_holder] -->  padding: 1rem 1.15rem;<!-- [et_pb_line_break_holder] -->  font-weight: 600;<!-- [et_pb_line_break_holder] -->  color: var(--pn-navy);<!-- [et_pb_line_break_holder] -->  cursor: pointer;<!-- [et_pb_line_break_holder] -->  list-style: none;<!-- [et_pb_line_break_holder] -->  font-size: 1rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq summary::-webkit-details-marker {<!-- [et_pb_line_break_holder] -->  display: none;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq details[open] summary {<!-- [et_pb_line_break_holder] -->  border-bottom: 1px solid rgba(15, 27, 42, 0.08);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq details > div {<!-- [et_pb_line_break_holder] -->  padding: 0 1.15rem 1.1rem;<!-- [et_pb_line_break_holder] -->  color: var(--pn-muted);<!-- [et_pb_line_break_holder] -->  font-size: 0.975rem;<!-- [et_pb_line_break_holder] -->  line-height: 1.65;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq details > div p {<!-- [et_pb_line_break_holder] -->  margin: 0;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-faq a {<!-- [et_pb_line_break_holder] -->  color: var(--pn-orange);<!-- [et_pb_line_break_holder] -->  font-weight: 600;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-inner--narrow {<!-- [et_pb_line_break_holder] -->  max-width: 40rem;<!-- [et_pb_line_break_holder] -->  margin: 0 auto;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-links {<!-- [et_pb_line_break_holder] -->  margin: 0;<!-- [et_pb_line_break_holder] -->  padding-left: 1.2em;<!-- [et_pb_line_break_holder] -->  color: var(--pn-muted);<!-- [et_pb_line_break_holder] -->  line-height: 1.75;<!-- [et_pb_line_break_holder] -->  font-size: 1.02rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-links li {<!-- [et_pb_line_break_holder] -->  margin-bottom: 0.65rem;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-links a {<!-- [et_pb_line_break_holder] -->  color: var(--pn-orange);<!-- [et_pb_line_break_holder] -->  font-weight: 600;<!-- [et_pb_line_break_holder] -->  text-decoration: none;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->#primenest-support-paste .pn-support-links a:hover {<!-- [et_pb_line_break_holder] -->  text-decoration: underline;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->  <\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <main class=\"pn-support-main\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<header class=\"pn-page-hero\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<h1>Help &amp; Support<\/h1>\n<p><!-- [et_pb_line_break_holder] -->      <pee><!-- [et_pb_line_break_holder] -->        Answers about selling your home, working with our team, and using this site. Prefer a person? Call us\u2014we pick up during business hours.<!-- [et_pb_line_break_holder] -->      <\/pee><!-- [et_pb_line_break_holder] -->    <\/header>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<section class=\"pn-section pn-section--light\" aria-labelledby=\"support-quick-heading\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pn-container\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<h2 id=\"support-quick-heading\" class=\"pn-section__title\">Get help fast<\/h2>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pn-section__subtitle\">Choose what fits\u2014you&rsquo;ll always get a straight answer.<\/pee><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pn-support-quick\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<article class=\"pn-support-card\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"pn-support-card__icon\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M3 5a2 2 0 012-2h3.28a1 1 0 01.948.684l1.498 4.493a1 1 0 01-.502 1.21l-2.257 1.13a11.042 11.042 0 005.516 5.516l1.13-2.257a1 1 0 011.21-.502l4.493 1.498a1 1 0 01.684.949V19a2 2 0 01-2 2h-1C9.716 21 3 14.284 3 6V5z\"\/><\/svg><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<h3>Call us<\/h3>\n<p><!-- [et_pb_line_break_holder] -->            <pee>Fastest way to reach the team.<\/pee><!-- [et_pb_line_break_holder] -->            <a class=\"pn-link-arrow\" href=\"tel:+13308784320\">(330) 878-4320<\/a><!-- [et_pb_line_break_holder] -->          <\/article>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<article class=\"pn-support-card\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"pn-support-card__icon\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M3 8l7.89 5.26a2 2 0 002.22 0L21 8M5 19h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z\"\/><\/svg><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<h3>Email<\/h3>\n<p><!-- [et_pb_line_break_holder] -->            <pee>We reply as soon as we can during the week.<\/pee><!-- [et_pb_line_break_holder] -->            <a class=\"pn-link-arrow\" href=\"mailto:support@primenestohio.com\">support@primenestohio.com<\/a><!-- [et_pb_line_break_holder] -->          <\/article>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<article class=\"pn-support-card\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"pn-support-card__icon\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8 10h.01M12 10h.01M16 10h.01M9 16H5a2 2 0 01-2-2V6a2 2 0 012-2h14a2 2 0 012 2v8a2 2 0 01-2 2h-5l-5 5v-5z\"\/><\/svg><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<h3>Send a message<\/h3>\n<p><!-- [et_pb_line_break_holder] -->            <pee>Questions, feedback, or appointment requests.<\/pee><!-- [et_pb_line_break_holder] -->            <a class=\"pn-link-arrow\" href=\"https:\/\/primenestohio.com\/contact\/\">Go to Contact \u2192<\/a><!-- [et_pb_line_break_holder] -->          <\/article>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<section class=\"pn-section pn-section--warm\" aria-labelledby=\"faq-heading\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pn-container\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<h2 id=\"faq-heading\" class=\"pn-section__title\">Common questions<\/h2>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pn-section__subtitle\">Tap a question to see the answer.<\/pee><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pn-support-faq\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<details><!-- [et_pb_line_break_holder] -->            <\/p>\n<summary>How quickly can you close?<\/summary>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div><!-- [et_pb_line_break_holder] -->              <pee>Often in as little as 7 days when title and paperwork are ready\u2014but we&rsquo;ll match the date you need. Tell us your timeline when we talk.<\/pee><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/details>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<details><!-- [et_pb_line_break_holder] -->            <\/p>\n<summary>Am I obligated if I request an offer?<\/summary>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div><!-- [et_pb_line_break_holder] -->              <pee>No. Reviewing an offer is free, and you can walk away anytime. We&rsquo;d rather you say no than feel pressured.<\/pee><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/details>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<details><!-- [et_pb_line_break_holder] -->            <\/p>\n<summary>Do you buy in my county?<\/summary>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div><!-- [et_pb_line_break_holder] -->              <pee>We work across Northeast Ohio (Trumbull, Mahoning, Columbiana, Stark, Summit, Portage, and surrounding areas). Don&rsquo;t see your area listed? Call\u2014if we can&rsquo;t help, we&rsquo;ll say so.<\/pee><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/details>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<details><!-- [et_pb_line_break_holder] -->            <\/p>\n<summary>Something on the website isn&rsquo;t working\u2014what should I do?<\/summary>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div><!-- [et_pb_line_break_holder] -->              <pee>Try a hard refresh (Ctrl+F5 or Cmd+Shift+R), update your browser, or open the page in a private window. Still stuck? Email <a href=\"mailto:support@primenestohio.com\">support@primenestohio.com<\/a> with what you were doing and which device you use\u2014we&rsquo;ll help.<\/pee><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/details>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<details><!-- [et_pb_line_break_holder] -->            <\/p>\n<summary>Where is your office?<\/summary>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div><!-- [et_pb_line_break_holder] -->              <pee>17 E Broad Street, Newton Falls, Ohio 44444. See the <a href=\"https:\/\/primenestohio.com\/contact\/\">Contact<\/a> page for a map and full details.<\/pee><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/details>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<section class=\"pn-section\" aria-labelledby=\"support-links-heading\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pn-container pn-inner--narrow\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<h2 id=\"support-links-heading\" class=\"pn-section__title\">Helpful links<\/h2>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul class=\"pn-support-links\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><a href=\"https:\/\/primenestohio.com\/sell-your-house\/\">Sell your house<\/a> \u2014 start a conversation about your property<\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><a href=\"https:\/\/primenestohio.com\/the-primenest-process\/\">The PrimeNest process<\/a> \u2014 how a direct sale works<\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><a href=\"https:\/\/primenestohio.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy policy<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><a href=\"https:\/\/primenestohio.com\/terms-of-service\/\" target=\"_blank\" rel=\"noopener noreferrer\">Terms of service<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/section>\n<p><!-- [et_pb_line_break_holder] -->  <\/main><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-302","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help &amp; 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