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Privacy Policy

1. Introduction

PrimeNest Properties LLC is an operating company under Hydras Holding, supported by M&G Organization. We are committed to protecting your privacy and safeguarding your personal information in compliance with applicable laws, including U.S. data protection laws and telecommunications regulations.

This Privacy Policy explains how we collect, use, disclose, and protect your information, including information collected through SMS communications.

2. Information We Collect

We may collect the following categories of personal information:

A. Personal Identifiers

Full name
Phone number
Email address
Mailing/property address

B. Real Estate Transaction Information

Property interests and transaction details
Financial or investment preferences
Lease, assignment, or ownership documentation

C. Communication Data

SMS/text message interactions
Email communications
Call recordings (where permitted by law)

D. Technical Data

IP address
Browser type
Device identifiers
Website usage analytics

3. How We Use Your Information

We use your information for:

Real estate transactions and contract assignments
Customer service and support
Property marketing and investment opportunities
Legal and regulatory compliance
Internal operations (through M&G Organization support services)
SMS communications (see Section 6)

4. How We Share Information

We may share your information with:

Internal entities (Hydras Holding, M&G Organization) for operational support
Service providers (CRM, communication platforms like RingCentral)
Legal authorities when required
Transactional parties (buyers, sellers, investors)

IMPORTANT SMS DISCLOSURE: No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

5. Data Security

We implement:

Administrative safeguards
Technical protections (encryption, secure servers)
Access controls

6. SMS Communications & Data Use

If you opt in to receive SMS messages, we may send:

Transaction updates
Property notifications
Customer care messages
Appointment confirmations
Account or transactional notifications
Promotional offers (if consented)

Standard SMS disclosures (also covered in our Terms of Service):

Messaging frequency may vary
Message and data rates may apply
To opt out at any time, text STOP
For assistance, text HELP or visit our website at https://primenestohio.com

Visit https://primenestohio.com/privacy-policy/ for this Privacy Policy, https://primenestohio.com/terms-of-service/ for our Terms of Service (including full SMS terms, message types, and consent language), and https://primenestohio.com/sms-communication-policy/ for our SMS Communication Policy.

SMS Data Use:

Used strictly for communication purposes
Stored securely
Logged for compliance and audit purposes

SMS DATA SHARING RESTRICTION: SMS opt-in data and consent will NOT be sold, rented, or shared with third parties or affiliates.

7. Consent & Opt-Out Rights

You may:

Opt out of SMS by replying STOP
Request help by replying HELP
Withdraw consent at any time

8. Data Retention

We retain data:

As long as necessary for business/legal purposes
In accordance with real estate and financial recordkeeping laws

9. Your Rights

Depending on jurisdiction, you may:

Access your data
Request corrections
Request deletion
Object to certain uses

10. Third-Party Links

Our website may contain third-party links. We are not responsible for their privacy practices.

11. Contact Information

PrimeNest Properties LLC
17 E Broad Street, Newton Falls, Ohio 44444
Phone: (330) 878-4320
Email: privacy@primenestohio.com
Website: https://primenestohio.com

12. Terms of Service

Use of our website and services is also governed by our Terms of Service.

13. Policy Updates

We may update this policy periodically. Updates will be posted on our website with a revised date.